How to make email arrive in the Focused inbox automatically in Outlook.com, Hotmail, Live, or MSN


How to make email arrive in Focused inbox
Go to Other inbox and open an email such as from Shopper’s Voice.
Open email from Shopper's Voice
Step 1: Open up the email from Shopper’s Voice
Tap the overflow icon up top (three dots icon) AND select Move to Focused Inbox
Step 2: Tap the overflow icon up top (three dots icon) AND select Move to Focused Inbox
Select Always Move
Step 3: Select Always Move

Microsoft has been rolling out the Focused and Other inboxes to email users of Outlook.com, Hotmail, Live, and MSN. The email software automatically sorts your email: more important email goes into the Focused inbox while less important email goes into the Other inbox.

The problem is that the software may not be getting it right. You may have some important email in the Other inbox and vice versa. Fortunately, you can tell the software which email should go to which inbox.

How do you make sure you get the emails you want to see in the Focused folder?

For desktop users:

  • Go the Other folder
  • Open an email from the sender such as Shopper’s Voice
  • Click on Move to in the menu at the top
  • Select and click on Always move to Focused inbox.
  • Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.

 

 

It will take a day or two for Outlook to learn which email is Focused vs. Other. Check the Other tab from time to time to see if there are any other emails that should be sent to the Focused inbox.

You can always reverse the process by opening an email in the Focused folder, click on “Move to", and select “Always move to Other inbox".

You can also turn off the Focused inbox by following these instructions: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2

 

For Outlook mobile app users:

  • Go to the Other tab.
  • Open an email from the sender such as Shopper’s Voice.
  • Tap the overflow icon (three dots icon), and select Move to Focused Inbox.
  • Select Always Move.
  • The app will take a day or so to learn that this sender should be delivered to the Focused inbox
  • Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.

 

 

 

To learn how to turn off the Focused inbox in the mobile app, click here: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2

We hope this helps you get your emails sorted the way you like it.

 

1,048 thoughts on “How to make email arrive in the Focused inbox automatically in Outlook.com, Hotmail, Live, or MSN

  1. I wanted the $200 for taking a huge long list of surveys that i was promised id recieve if i took this survey?!?

  2. I look forward to rewards and other things you offer. Thank you

  3. I just don’t want to have to purchase in order to be compensated for my time and opinion as promised.

    1. Hi Elsie, Thanks for taking our survey. Please check with the website that linked you to the Shopper’s Voice survey. You can check in your web browser’s history to see which website you visited before coming to Shopper’s Voice. Our prize for taking the survey is $1,500 in the month you take the survey this year. Best regards, Shopper’s Voice Consumer Care

  4. There was no listing or mention of other religions outside of Christianity and the Bible such as Buddhism, Islam, Hindu would be great additions. Other is somewhat insultive and shows a lack of diversity and progressive thinking on the creators of this survey. It takes Away legitimacy. Further more concerning music genres mentioned Hip/Hop, ELECTRONICA, Techno, Meditative Sounds/ Frequencies and Folk music would also be a great addition to the survey. Concerning sports Fencing, Professional Gambling, Chess would be great additions respectively. Thank you for a thought provoking survey. Cheers 🙂

  5. Enjoyed the survey but it was quite lengthy. Excited to receive my emails with hopefully some useful awards.

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