How to make email arrive in the Focused inbox automatically in Outlook.com, Hotmail, Live, or MSN


How to make email arrive in Focused inbox
Go to Other inbox and open an email such as from Shopper’s Voice.
Open email from Shopper's Voice
Step 1: Open up the email from Shopper’s Voice
Tap the overflow icon up top (three dots icon) AND select Move to Focused Inbox
Step 2: Tap the overflow icon up top (three dots icon) AND select Move to Focused Inbox
Select Always Move
Step 3: Select Always Move

Microsoft has been rolling out the Focused and Other inboxes to email users of Outlook.com, Hotmail, Live, and MSN. The email software automatically sorts your email: more important email goes into the Focused inbox while less important email goes into the Other inbox.

The problem is that the software may not be getting it right. You may have some important email in the Other inbox and vice versa. Fortunately, you can tell the software which email should go to which inbox.

How do you make sure you get the emails you want to see in the Focused folder?

For desktop users:

  • Go the Other folder
  • Open an email from the sender such as Shopper’s Voice
  • Click on Move to in the menu at the top
  • Select and click on Always move to Focused inbox.
  • Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.

 

 

It will take a day or two for Outlook to learn which email is Focused vs. Other. Check the Other tab from time to time to see if there are any other emails that should be sent to the Focused inbox.

You can always reverse the process by opening an email in the Focused folder, click on “Move to", and select “Always move to Other inbox".

You can also turn off the Focused inbox by following these instructions: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2

 

For Outlook mobile app users:

  • Go to the Other tab.
  • Open an email from the sender such as Shopper’s Voice.
  • Tap the overflow icon (three dots icon), and select Move to Focused Inbox.
  • Select Always Move.
  • The app will take a day or so to learn that this sender should be delivered to the Focused inbox
  • Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.

 

 

 

To learn how to turn off the Focused inbox in the mobile app, click here: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2

We hope this helps you get your emails sorted the way you like it.

 

1,048 thoughts on “How to make email arrive in the Focused inbox automatically in Outlook.com, Hotmail, Live, or MSN

  1. I had a bad day at Wall-Mart today, we were shopping and I decided to look at some clothes, when this lady and her dog was brushing up against the clothes leaving dog hair on everything he touched. Well I’m allergic to dogs so I asked the woman if she could keep the dog away from me, and the crazy lady went off, calling me all kinds of bitches and punks, then she threatened to slap me. I went to find a manager, but they didn’t do anything but tell me they were sorry to hear that this had happened. The manager didn’t go say anything to the lady , so we went to finish our shopping for grocery’s and the first thing I saw was a man with his dog in a grocery cart coming towards me, so we turned around and went the other way. Dogs in the carts where we put our food is not right or very clean. These were not service animals, so when did it be come ok to for people to take there dogs in the stores where we shop. Dogs lick there butts there privates and eat shit, so could you please tell me if it’s not a service dog why are they allowed near the food we eat or the clothes we ware. If I have a allergy attack I’m going to talk to a lawyer, because this isn’t right. What ever happened to the no pets in store rule, unless it is a service animal with papers. Tell people to leave their dogs at home or in the car.

    1. As an owner of a service dog I agree with you. It is unfortunate that many people don’t think about the effects animals in general have on others.
      My dog needs to be close to me d/t him needing to smell/lick me d/t diabetes. I carry a pad to put in seat part of basket. This helps to keep it hygenic. The should have something at door to disinfect the carts.
      Also these places have allowed people to just bring in any Animal service or not. They don’t ask if the dog is a service dog for fear of “offending” the person. Service animals are usually well trained and don’t invade other people’s space. I carry his ID with him everywhere. I have no problem showbhis cards. I wish I could leave him at home, but he’s saved my life while out shopping more than once.

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