Microsoft has been rolling out the Focused and Other inboxes to email users of Outlook.com, Hotmail, Live, and MSN. The email software automatically sorts your email: more important email goes into the Focused inbox while less important email goes into the Other inbox.
The problem is that the software may not be getting it right. You may have some important email in the Other inbox and vice versa. Fortunately, you can tell the software which email should go to which inbox.
How do you make sure you get the emails you want to see in the Focused folder?
For desktop users:
- Go the Other folder
- Open an email from the sender such as Shopper’s Voice
- Click on Move to in the menu at the top
- Select and click on Always move to Focused inbox.
- Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.
It will take a day or two for Outlook to learn which email is Focused vs. Other. Check the Other tab from time to time to see if there are any other emails that should be sent to the Focused inbox.
You can always reverse the process by opening an email in the Focused folder, click on “Move to", and select “Always move to Other inbox".
You can also turn off the Focused inbox by following these instructions: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2
For Outlook mobile app users:
- Go to the Other tab.
- Open an email from the sender such as Shopper’s Voice.
- Tap the overflow icon (three dots icon), and select Move to Focused Inbox.
- Select Always Move.
- The app will take a day or so to learn that this sender should be delivered to the Focused inbox
- Tip: Check the Other tab from time to time to make sure you don’t miss any other important emails.
To learn how to turn off the Focused inbox in the mobile app, click here: https://support.office.com/en-us/article/Turn-off-Focused-Inbox-f714d94d-9e63-4217-9ccb-6cb2986aa1b2
We hope this helps you get your emails sorted the way you like it.
Thanks again for your consideration.
I think this was a long detailed information seeking questionnaire. I’m not sure what reason for the depth of it.
very good questions
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Enjoyed doing the survey
that was great i never had some one every did this before and may my day and thank- you Gloria for help i
I enjoy doing the survey and getting free samples.
how long does it take?
I also love the free samples ….they come in handy …thank you
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I love free samples!!!
Thank you
This was a very in-depth query.
I agree this was a very in-depth inquery.
I participated in this survey because my Kroger check-out clerk and her helper said if their names were mentioned they would have a chance of an increase in pay. So, may I mention Jamie and Dalan at Decatur Kroger store? Thank you both for your help!
IM just getting in on this survey stuff it’s ok so far
Enjoyed the survey! Can’t wait to see what happens..
I just started doing the survey myself…I heard positive feedback …you get gift cards and free samples…sounds like a winner….
I enjoyed the survey
Fun taking surveys
The survey was a little long
Where are my free supply’s ?
I felt like I gave too much information, exposing myself to too many emails, etsc.
I am a USA navy vet. Disabled very low income
FRANCES,
1st off, Got your 6 brother!
Contact your VSO & ANY veteran’s SERVICE GROUP for help. Get your DISABILITY RATING resubmitted for review/benefits/increase in rating %.
ALSO contact your CONGRESSMAN & SENATOR for followup.. (shaking-the-tree) NEVER hurts either.
It took me 9 YEARS to get both knees replaced from service-related injuries!
You can ONLY STOP when your dead!!
(Recall the cartoon of a frog holding a chokehold on a heron’s throat while it was STILL INSIDE of the heron’s BEAK!)
Would like coupons for fast free food and to win the money of course.
I ENJOYS YOUR SURVEY THANK YOU THE WHOPPER
Thanks
Enjoy gas points
Thank you. I appreciate the extra help in a much needed time.
Survey been fun….wonder why it was so extensive?